Client Services

Client Services

Our entire staff is available to service your account; we are fully automated and available to provide you with immediate service on your existing insurance program or any new policies which you may want for us to review or quote for you.

We maintain a complete record of your insurance policies and schedules in our office so we can review and service your account at a minute’s notice.

Prior to your insurance account coming up for renewal, we review the coverage’s and pricing to make sure that it is in line with the current insurance market conditions. If we see a need to make a change we will notify you ahead of time to discuss the different options available.

We look to maintain an open line of communication with our clients at all times, many times the client’s insurance needs will change due to a change in operations, number of vehicles or property value to be insured, etc. We would then advise our clients to always feel free to call us with any questions which may arise. We would then advise our clients if changes would affect their insurance coverage or if we should modify their coverage in order to protect this exposure.

We are available year round to do loss control or inspections of your premises, and do not have certain times throughout the year to contact you, instead we make ourselves available on a “need” basis in order to take a “proactive” plan of risk management and loss control servicing for you.

In reviewing your insurance account we look to identify possible exposures that you might be subject to and the loss potential of each exposure, we look to determine which of these exposures require insurance coverage and which can possibly be handled by an alternative method.

We market your insurance account among several carriers every year in order to provide you with the most comprehensive coverage at the most competitive price in the market place. We do not look to place your account on price alone, but instead we look to provide you with the very best insurance program at a competitive price.

We strive to service your account with professionalism; it’s this dedication to servicing your account that helps to protect your property and assets year round.

 
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